Privacy Policy

Data protection is important to us.
United School recognizes the importance of data protection, committing itself to preserve the confidentiality of your personal data and ensuring your right to self-determination of information in accordance with the GDPR, General Regulation for the Protection of Personal Data, Regulation no 2016/679 of the European Parliament and the Council, of 27 April 2016, and in compliance with law 67/98 of 26 October.

The collected data are automatically processed and stored by Calapez & Lopes, Lda, under the trade name United School - Institute of Languages, legal person 505 569 302, headquartered at Quinta de Santa Sofia, Vila Franca de Xira, 2600-078 Vila Franca de Xira, registered at the Commercial Registry Office of Vila Franca de Xira, under number 538.

Privacy Statement
We created this statement to provide you with clear and understandable information about our privacy practices so that you can make informed decisions about United School's use of your personal data.

United School reserves the right to update this statement from time to time when publishing a new version. The declaration was last updated in May 2018.

Who is responsible for processing your personal data?
The company Calapez e Lopes Lda with the trade name United School - Instituto de Línguas.

Where do we keep your data?
Your Personal Data is stored by the United School - Institute of Languages within the European Economic Area.

Who has access to your data?
Only United School - Language Institute.
We never transfer, sell or exchange your data with third parties for marketing purposes.

What are your rights? Right of access:
Anyone has the right to confirm whether United School - Institute of Languages we are processing personal data that we keep about you, or do not. You can contact United School - Institute of Languages, that will provide you with the personal data that we treat about you by email.

Right to rectification:
You have the right to request the rectification of your personal data, if they are incorrect or outdated, as well as to complete personal data.

Right to be forgotten:
You have the right to request the deletion of any personal data processed by the United School -

Institute of Languages, at any time, except in the following situations:

• has an open question like Customer Service;

• has an ongoing training or translation service;

• if you have purchased one of our services, we will keep

  your personal data related to the transaction for accounting purposes.

  The right to oppose Direct Marketing:

  You have the right to oppose direct marketing, including profile settings made for direct marketing purposes.

  You can reject the direct marketing subscription at any time, in the following ways:

• following the instructions in each marketing email;

• Contacting United School directly via email This email address is being protected from spambots. You need JavaScript enabled to view it. .
  
  Updates to our Privacy Notice:
  The Privacy Policy may be subject to change at any time, with any changes posted and updated on the website www.unitedschool.org.

  You can consult the document with the full Privacy Policy here. The latest version of the Privacy Notice is always available on our website, www.unitedschool.org .

  Why do we process your personal data?
  THE United School - Institute of Languages will use your personal data for the following purposes:

• Improve our website, with the aim of ensuring that content be presented in the most effective way possible for you and your device;

• Send e-mails and communications on matters related to services, courses and events;

• Analyze the use of our website, for the purpose of monitoring trends and promotional marketing;

• Respond to questions and comments and offer support through communication channels;

• Carry out or finalize any transaction or order you have made to United School - Institute of Languages;

• Set up and manage your user account (the private area requires login and password and is exclusive to trainees, guardians and United School employees).

  What information do we collect?
  Personal Data and other information that we process depends on the relationship you establish with United School - Language Institute.

  Among the Personal Data and other information we may collect are:

• Name

• Company data

• Home or business address Date of birth

• Citizen card number and Taxpayer card number

• Telephone or mobile number

• IP and MAC addresses and Internet browser information E-mail address

• Bank details, other information needed to process your payments or payments to you

• Demographic information such as profession, educational qualifications, (the provision of this type of information is always optional) Other information that identifies you.

  Who has access to your personal data?
  Your personal data will be used only by United School - Language Institute.

  What is the legal basis for the processing of your personal data?
  The processing of your personal data is necessary for the United School - Institute of Languages manage the service provided.

  How long do we keep your data for?
  Your data will be kept until you revoke your consent, request to delete or forget it.

Direct Marketing

Why do we process your personal data?
We will use your personal data to send you marketing information, information inquiries, invitations, e-mail notifications, text messages, telephone and postal mail. To optimize your experience with United School - Institute of Languages, we will provide you with relevant information, recommend services, send you service reminders and personalized information. All of these personalized services are based on your previous service purchases and the information requests you have sent us.

What types of personal data do we process?
The personal data and other information we process depends on the relationship you have established with United School - Language Institute.

Among the Personal Data and other information we may collect are:

• Name

• Company data

• Home or business address Date of birth

• Citizen Card Number and Taxpayer Card Number Telephone or mobile phone number

• IP and MAC addresses and Internet browser information E-mail address

• Bank details and other information needed to process your payments or payments to you

• Demographic information as a profession, educational qualifications (providing this type of information is always optional)

• Other information that identifies you

  Your personal data will be used only by United School - Language Institute. What is the legal basis for the processing of your personal data?

  The processing of your personal data is necessary for the United School - Institute of Languages manage the service provided.

  Your right to revoke your consent:
  You have the right to revoke consent to the processing of personal data at any time, and to oppose direct marketing. If you do, the United School - Institute of Languages will no longer be able to send you direct marketing information or information based on your prior consent.

You can reject the direct marketing subscription in the following ways:

• following the instructions in each marketing publication

• Contacting directly United School - Institute of Languages through email This email address is being protected from spambots. You need JavaScript enabled to view it.

  How long do we keep your data for?
  Your data will be kept until you revoke your consent, request to delete or forget it

  About Cookies
  What are cookies?

• Cookies are files that have small pieces of information that are downloaded from your device when you visit a Web site.

  What are cookies for?
  They help the website to memorize information about your visit, such as your preferred language and other settings.
  This can make your next visit easier and make the website more useful for you. Cookies play an important role. Without them, using the Web would be a much more frustrating experience.

  Cookies increase the efficiency of browsing websites.

  Why do we use cookies?
  The use of Cookies on the internet is usual and does not harm users' computers.

  Cookies perform several functions, namely helping website managers to understand how it is used, facilitating their navigation, saving their preferences and, in general, improving their user experience, also serving to ensure that the website shows you relevant content.

  How do we use cookies to personalize your experience on our site?
  The "cookie" technology helps us to provide content tailored to the interests of visitors.

  What if I don't want cookies?
  If you do not wish to receive "cookies", you can configure your computer to notify you whenever you receive a "cookie" or disable all "cookies" through your query program (eg Internet Explorer or Google Chrome).

(Consult the Help menu of your query program to find out the correct way to change or update "cookies").

If you disable "cookies", you may not be able to access some of the functions listed above.

Through browser settings, it is possible to have some control over most cookies.

What kind of cookies do we use?
THE United School - Institute of Languages uses the following types of cookies: There are two groups of cookies that can be used

- Permanent cookies - these are cookies that are stored at the browser level on your access devices (PC, mobile and tablet) and that are used whenever you make a new visit to one of our websites. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalized service.

- Session cookies - are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies is used to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience. The information obtained by these cookies is used to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.

Dispute Resolution
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity: Consumer Arbitration, contacts at: www.arbitragemdeconsumo.org .

More information on Consumer Portal www.consumidor.pt .

For more information about cookies and their use, we suggest that you consult the following links, which are only available in English: